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Refund & Cancellation Policy

Last updated: September 2026

Before confirmation

You can cancel a booking request before the seller confirms it without charge.

After confirmation

Cancellation after confirmation may be subject to the seller's terms and ADDVERT's commission. Refunds are assessed case by case.

Non-delivery

If a seller or creator does not deliver the agreed advertising, you may request a refund. ADDVERT will review the case.

Processing

Approved refunds are returned via the original payment method and the seller's payout is reversed.